Subtotal:
₹1,900.00
OptCare Return, Exchange & Money Back Policy
At OptCare, we are committed to providing the best healthcare products in Hyderabad and across India. Your satisfaction is our priority, and we strive to ensure a hassle-free shopping experience.
7-Day Return & Exchange Policy
We offer a 7-day return and exchange policy for eligible products. If you’re not completely satisfied with your purchase, you can initiate a return or exchange within 7 days of delivery.
Eligibility Criteria:
Items must be unused, unopened, and in their original packaging.
Returns and exchanges are applicable only for products purchased directly from OptCare.in.
Certain hygiene products, once opened, may not be eligible for return due to health and safety reasons.
Money Back Guarantee
If you receive an incorrect or defective product, we offer a full money back guarantee. Simply contact us within 7 days of delivery, and we’ll process your refund promptly.
How to Initiate a Return or Exchange
Contact Us: Reach out to our customer service team at info@optcare.in or call us at +91 7842666095 between 8 AM and 8 PM IST.
Provide Details: Share your order number, reason for return/exchange, and any relevant photos if applicable.
Follow Instructions: Our team will guide you through the return or exchange process, including shipping instructions.optcare.in
Additional Information
Shipping Costs: Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Refund Processing: Refunds will be processed to the original payment method within 7 business days after we receive and inspect the returned product.
Exchanges: If you prefer an exchange, we’ll ship the replacement product once we receive the original item.
For more details, please visit our Help Center or contact our support team.
This policy ensures that customers in Hyderabad and beyond can shop with confidence, knowing that OptCare stands behind its products with a clear and customer-friendly return, exchange, and money back guarantee.