Shipping Policy
Effective Date: February 23, 2024
Welcome to OptCare’s Shipping Policy. This document outlines the terms and conditions governing the shipping of products purchased through OptCare’s platform. By engaging with our services, you agree to adhere to the following guidelines:
1. Shipping Methods and Timeframes:
OptCare strives to ensure timely delivery of all orders. We offer various shipping methods depending on your location and the nature of the product. The estimated delivery timeframes provided during the checkout process are approximate and may vary due to unforeseen circumstances such as weather conditions, customs clearance, or carrier delays.
2. Shipping Charges:
Shipping charges are calculated based on factors such as the shipping method selected, destination, weight, and dimensions of the package. These charges will be clearly displayed during the checkout process. OptCare reserves the right to update shipping charges at any time without prior notice.
3. Shipping Restrictions:
Certain products may be subject to shipping restrictions based on local laws and regulations. It is the responsibility of the customer to ensure that they are aware of and comply with any applicable restrictions before placing an order. OptCare reserves the right to refuse shipping to any location where prohibited by law.
4. Shipping Address:
Customers are responsible for providing accurate and complete shipping information at the time of purchase. OptCare shall not be held liable for any delays or losses resulting from incorrect or incomplete shipping addresses provided by the customer. It is the customer’s responsibility to notify OptCare immediately of any changes to their shipping address after an order has been placed.
5. Delivery Acceptance:
Upon delivery, it is the customer’s responsibility to inspect the package for any signs of damage or tampering before accepting the delivery. If any issues are identified, customers should refuse the delivery and contact OptCare’s customer support team immediately for assistance.
6. International Shipping:
For international orders, customers are responsible for paying any applicable customs duties, taxes, or fees imposed by the destination country. OptCare is not responsible for delays or additional charges incurred during the customs clearance process.
7. Shipping Insurance:
OptCare offers shipping insurance for an additional fee to provide customers with peace of mind in the event of lost, stolen, or damaged packages during transit. Customers have the option to purchase shipping insurance during the checkout process.
8. Shipping Policy Updates:
OptCare reserves the right to update or modify this Shipping Policy at any time without prior notice. It is the responsibility of the customer to review this policy periodically for any changes.
By using OptCare’s services, you acknowledge that you have read, understood, and agree to abide by this Shipping Policy. If you have any questions or concerns regarding our shipping practices, please contact us at support@optcare.in